Essential Retail puts the spotlight on Germany, taking a look at the country's eCommerce penetration and the deployment of in-store technologies.
Use digital to test ideas on real customers and learn fast. Good Growth founder James Hammersley details what innovation means in a retail context.
Carpetright announced its full-year results this week, with underlying profit rising year on year but group revenue slightly down. It also revealed some of its key customer-focused plans for the 12 months ahead.
Essential Retail takes a look at how the health and beauty industry is using technology to engage with customers.
The design for the first polymer bank note has been unveiled, and it is apparently cleaner, safer and stronger than existing UK notes. However, industry commentators predict their introduction will be an expensive process for merchants.
The use of humanoid robots, an IT system refresh and joined-up marketing are all contributing to Pizza Hut's drive to boost its customers' experience in restaurants and online.
Finland's tech industry was dealt a blow last week after the decision by Microsoft to streamline its smartphone hardware business in the country. Essential Retail shines a light on what else is happening in the Finnish retail tech scene.
3.3 million active loyalty card users and c50% of online sales now collected in a store. Essential Retail takes a look at Pets at Home's final results statement and picks out some of key statistics.
And I still haven't found what I'm looking for. It is not your search engine that is failing but your eCommerce team, argues Good Growth founder James Hammersley.
Hawes & Curtis describes how it is using Fit.Me's virtual fitting room technology to give confidence to its online shoppers and reduce its return rate.
Yossi Erdman, head of brand and social media at AO.com, describes how the e-tailer gets customers excited about white goods.
The technology team at baby product brand, Maclaren, prides itself on achieving the impossible. From 8-week ERP implementation to removing landline phones, the company is an increasingly digital operation.