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  • Big interview: John Lewis retail operations director Simon Russell

    Big interview: John Lewis retail operations director Simon Russell

    John Lewis's director of retail operations development Simon Russell on driving the business forward through the launch of JLAB, new store formats and recruiting with innovation in mind.

    Big interview: John Lewis retail operations director Simon Russell
  • Big interview: Papa John's UK marketing director Andrew Gallagher

    Big interview: Papa John's UK marketing director Andrew Gallagher

    As US pizza chain Papa John's looks to grow its international presence further in the year ahead, mobile commerce, loyalty schemes and customer insight programmes are on the menu.

    Big interview: Papa John's UK marketing director Andrew Gallagher
  • Big interview: ACHICA CEO Steve Robinson

    Big interview: ACHICA CEO Steve Robinson

    As experienced retail exec Steve Robinson takes over the reins at members-only online retail community ACHICA, he is confident he has a significant advantage over store-focused retailers.

    Big interview: ACHICA CEO Steve Robinson
  • Big interview: Specsavers customer service director Jill Clark

    Big interview: Specsavers customer service director Jill Clark

    Technology is strengthening the communication channels between Specsavers staff and their customers, as well as fostering a healthy competitive spirit between employees and stores.

    Big interview: Specsavers customer service director Jill Clark
  • Big interview: Vodafone head of retail Martin Roberts

    Big interview: Vodafone head of retail Martin Roberts

    Vodafone is ramping up its store opening programme over the next few weeks, with mobile point of sale and tech-focused children's zones now key parts of the company's service proposition.

    Big interview: Vodafone head of retail Martin Roberts
  • Big interview: Hotel Chocolat digital marketing manager Matthew Keys

    Big interview: Hotel Chocolat digital marketing manager Matthew Keys

    As the critical Easter period arrives, UK retailer Hotel Chocolat is ramping up its marketing and looking for the next sweet spot that will drive the business forward.

    Big interview: Hotel Chocolat digital marketing manager Matthew Keys
  • Big Interview: Destination CMS director Simon Baldwin

    Big Interview: Destination CMS director Simon Baldwin

    Essential Retail meets the man who is connecting shopping regions with consumers through the use of social media.

    Big Interview: Destination CMS director Simon Baldwin
  • Big Interview: Moss Bros CEO Brian Brick

    Big Interview: Moss Bros CEO Brian Brick

    Online investment, click & collect, digital receipts and the quest for a single customer view at Moss Bros.

    Big Interview: Moss Bros CEO Brian Brick
  • Big interview: Bob Willett

    Big interview: Bob Willett

    The more a retail CEO understands the value of technology the stronger their business will be, argues former Best Buy International CEO Bob Willett.

    Big interview: Bob Willett
  • Big interview: Kiddicare.com founder Scott Weavers-Wright

    Big interview: Kiddicare.com founder Scott Weavers-Wright

    Kiddicare.com founder Scott Weavers-Wright talks exclusively to Essential Retail on his frustrations with big corporates, the need for more retail innovation and why retailers are scared of change.

    Big interview: Kiddicare.com founder Scott Weavers-Wright
  • Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Mothercare's head of international eCommerce, Olga Nazarkova, on expanding internationally through eCommerce.

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova
  • BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    Ivar Campbell Cole, operations and project manager at Thomas Sabo, on the importance of using in-store analytics to improve customer service.

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

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RBTE 2017: Coop Denmark creates value for customers at the checkout

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RBTE 2017: Coop Denmark creates value for customers at the checkout
RBTE 2017: Coop Denmark creates value for customers at the checkout