Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Ian Woosey, a former retailer turned senior director at professional services firm Alvarez & Marsal, warns retail of the dangers of setting unrealistic sales targets based on eCommerce growth.
Ian Walters, head of retail at supply chain standards organisation GS1 UK, assesses the challenge of reducing food waste and looks at how retailers can use new technology to aid this process.
The ability to evolve your core customer value proposition, and to stay relevant and attractive to your current and future shoppers is key for consumer-facing firms, says Boxwood's Paul Martin.
Instead of comparing the pros and cons of beacon technology and Wi-Fi tracking, retailers really need to be assessing want it is they want to get out of them. Ipsos Retail Performance's Tim Denison has his say.
Test-and-learn must become the norm if retailers want to innovate successfully, argues Kurt Salmon senior manager Stephen Taylor.
The Apple Watch could help lead grocery shopping to a whole new level of personalisation, says Lisa Byfield-Green, senior analyst - online & digital at IGD.
Andy Robson, supply chain solutions manager at standards organisation GS1 UK, on why RFID can now offer clothing retailers a real return on investment.
If executed well, retailer partnerships can turn stores into hubs for multiple consumer services and experiences, and generate new forms of competitive advantage, argues Kurt Salmon manager Emma Gomez.
Mobile coupons allow consumers a greater opportunity to redeem special offers and promotions with every purchase – in an easy and convenient way – says GS1 UK's head of digital David Smith.
Retailers must continue to refresh their knowledge about their key demographics but be mindful to the influences and needs of different generations, argues Ipsos Retail Performance's Dr Tim Denison.
Paul Crutchley, value added services director at the GSMA, gives his view on Samsung LoopPay, Google's Android Pay and the other digital commerce developments at this year's Mobile World Congress.
Alice Cowley, associate director in the Strategy practice at Javelin Group, assesses the digital challenges facing retailers as they look to grow internationally through franchising.