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BRC Future Retail Leaders

Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.


  • Comment: Will click & collect be as impactful as predicted?

    Comment: Will click & collect be as impactful as predicted?

    Investment in technology means that click & collect services will continue to grow, but only if they continue to meet the peak and trough demands of shoppers, argues Ipsos Retail Performance's Tim Denison.

    Comment: Will click & collect be as impactful as predicted?
  • Comment: Robotics and automation entering retail supply chain

    Comment: Robotics and automation entering retail supply chain

    More retailers will investigate the use of robotics and automation in 2015 as they reconsider supply chain agility, argue Deloitte's Toby Paxton and Marlow Truman.

    Comment: Robotics and automation entering retail supply chain
  • Comment: Retailers must keep eyes open in the cloud

    Comment: Retailers must keep eyes open in the cloud

    As retailers continue to explore and extend their use of cloud technology they must be aware of an array of implementation challenges, says Javelin Group's director of technology consulting Martin Ryan.

    Comment: Retailers must keep eyes open in the cloud
  • Comment: Delivering on the promise of mobile commerce in 2015

    Comment: Delivering on the promise of mobile commerce in 2015

    What does the ideal mobile-adapted retail service look like? Paul Crutchley, strategic engagement director at the GSMA, and Claire Maslen, head of financial services at GSMA, have their say.

    Comment: Delivering on the promise of mobile commerce in 2015
  • Opportunities and risks for digital currencies in retail

    Opportunities and risks for digital currencies in retail

    As UK politicians explore the value of mass digital currency usage, The UK Cards Association's David Baker assesses the potential advantages and concerns related to using Bitcoin et al in business.

    Opportunities and risks for digital currencies in retail
  • Comment: Breaking through the fear factor in retail

    Comment: Breaking through the fear factor in retail

    Kurt Salmon business analyst Tom Ducker calls on traditional retailers to change their risk aversion mentality through the use of technology.

    Comment: Breaking through the fear factor in retail
  • Online retail country focus: Russia

    Online retail country focus: Russia

    What are the online retail and digital shopping trends in Russia and how does the country's adoption of retail technology differ to other nations? Planet Retail's Malcolm Pinkerton has his say.

    Online retail country focus: Russia
  • Comment: How to achieve organisational and IT change

    Comment: How to achieve organisational and IT change

    Will Treasure, director of operations at Javelin Group, offers up his nine strands of programme management to help retailers achieve organisational and IT change.

    Comment: How to achieve organisational and IT change
  • Comment: How the 4 As are changing retail - Apple

    Comment: How the 4 As are changing retail - Apple

    The fourth and final article in a series examining the retail iconoclasts – four A-grade companies, whose names just happen to also begin with an A, who are redefining retail performance.

    Comment: How the 4 As are changing retail - Apple
  • Comment: Is there really demand for mobile wallets?

    Comment: Is there really demand for mobile wallets?

    The retail industry must educate its staff and consumers around the potential of mobile wallets, argues the mobile operators association, GSMA.

    Comment: Is there really demand for mobile wallets?
  • Comment: No reason why new payment tech can't be secure

    Comment: No reason why new payment tech can't be secure

    At a recent BRC event, the City of London Police commissioner warned that the raft of new payment tech will bring significant security risks. David Baker assesses some of these security concerns.

    Comment: No reason why new payment tech can't be secure

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NRF 2017: GameStop talks of 'true power' of loyalty scheme

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NRF 2017: GameStop talks of 'true power' of loyalty scheme
NRF 2017: GameStop talks of 'true power' of loyalty scheme