Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Investment in technology means that click & collect services will continue to grow, but only if they continue to meet the peak and trough demands of shoppers, argues Ipsos Retail Performance's Tim Denison.
More retailers will investigate the use of robotics and automation in 2015 as they reconsider supply chain agility, argue Deloitte's Toby Paxton and Marlow Truman.
As retailers continue to explore and extend their use of cloud technology they must be aware of an array of implementation challenges, says Javelin Group's director of technology consulting Martin Ryan.
What does the ideal mobile-adapted retail service look like? Paul Crutchley, strategic engagement director at the GSMA, and Claire Maslen, head of financial services at GSMA, have their say.
As UK politicians explore the value of mass digital currency usage, The UK Cards Association's David Baker assesses the potential advantages and concerns related to using Bitcoin et al in business.
Kurt Salmon business analyst Tom Ducker calls on traditional retailers to change their risk aversion mentality through the use of technology.
What are the online retail and digital shopping trends in Russia and how does the country's adoption of retail technology differ to other nations? Planet Retail's Malcolm Pinkerton has his say.
Will Treasure, director of operations at Javelin Group, offers up his nine strands of programme management to help retailers achieve organisational and IT change.
The fourth and final article in a series examining the retail iconoclasts – four A-grade companies, whose names just happen to also begin with an A, who are redefining retail performance.
The retail industry must educate its staff and consumers around the potential of mobile wallets, argues the mobile operators association, GSMA.
At a recent BRC event, the City of London Police commissioner warned that the raft of new payment tech will bring significant security risks. David Baker assesses some of these security concerns.