Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Test-and-learn must become the norm if retailers want to innovate successfully, argues Kurt Salmon senior manager Stephen Taylor.
The Apple Watch could help lead grocery shopping to a whole new level of personalisation, says Lisa Byfield-Green, senior analyst - online & digital at IGD.
Andy Robson, supply chain solutions manager at standards organisation GS1 UK, on why RFID can now offer clothing retailers a real return on investment.
If executed well, retailer partnerships can turn stores into hubs for multiple consumer services and experiences, and generate new forms of competitive advantage, argues Kurt Salmon manager Emma Gomez.
Mobile coupons allow consumers a greater opportunity to redeem special offers and promotions with every purchase – in an easy and convenient way – says GS1 UK's head of digital David Smith.
Retailers must continue to refresh their knowledge about their key demographics but be mindful to the influences and needs of different generations, argues Ipsos Retail Performance's Dr Tim Denison.
Paul Crutchley, value added services director at the GSMA, gives his view on Samsung LoopPay, Google's Android Pay and the other digital commerce developments at this year's Mobile World Congress.
Alice Cowley, associate director in the Strategy practice at Javelin Group, assesses the digital challenges facing retailers as they look to grow internationally through franchising.
Never before has there been such change and opportunity in the payments sector, says industry expert Mark McMurtrie. RBTE visitors can assess up-to-date market insight and see the latest solutions.
Investment in technology means that click & collect services will continue to grow, but only if they continue to meet the peak and trough demands of shoppers, argues Ipsos Retail Performance's Tim Denison.
More retailers will investigate the use of robotics and automation in 2015 as they reconsider supply chain agility, argue Deloitte's Toby Paxton and Marlow Truman.
As retailers continue to explore and extend their use of cloud technology they must be aware of an array of implementation challenges, says Javelin Group's director of technology consulting Martin Ryan.