Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Melissa Davison, consultant at Capgemini, asks: when people would rather wash the dishes than go shopping on the high street – isn’t it time we revolutionised brick and mortar stores?
Richard Andrew Williams, principal and vice chancellor at Heriot-Watt University, discusses why drone deliveries are unlikely to take off any time soon.
Carissa Véliz, DPhil candidate in Philosophy, Uehiro Centre for Practical Ethics at University of Oxford, details how it is inconvenient for consumers to keep their privacy.
Nottingham Trent University Business School research associate, Nelson Blackley, takes a look at M&S's recent results and the revival of its clothing sales.
Siobhan Gehin, managing director of Kurt Salmon, part of Accenture Strategy, looks at some retail tech-focused start-ups that have emerged from the company's innovation accelerator, XRC Labs.
Tom Garner, research fellow, School of Creative Technologies at University of Portsmouth, takes a look at how the Internet of Things (IoT) will develop in 2017.
Founder of Shoppercentric, Danielle Pinnington, takes a look at the Generation Z shopper and what retailers should be doing to keep up digitally.
It's time to make the order-to-cash process more efficient, argues Ian Walters, engagement manager - retail/CPG at supply chain standards organisation GS1 UK.
Rikke Duus, senior teaching fellow in marketing, UCL, and Mike Cooray, professor of practice, Hult International Business School, discuss how AI and conversational commerce is disrupting the way consumers shop at Christmas.
Danmei Sun, assistant professor of textile materials and engineering at Heriot-Watt University, looks into what is preventing the fashion industry from capitalising on the 3D printing revolution.
Cathrine Jansson-Boyd, reader in consumer psychology at Anglia Ruskin University, looks into the science of Christmas adverts and how they make consumers spend money.
Brendan Miller and Brendan Witcher, principal analysts at Forrester, discuss how retailers need to up their game when it comes to digital transformation.