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Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.


  • Comment: Design operating models to cope with complexity

    Comment: Design operating models to cope with complexity

    Retailers must keep complexity outside their organisations and not allow it to destroy efficiency on the inside, argues Paul Martin, managing director of Boxwood Insights at KPMG Boxwood.

    Comment: Design operating models to cope with complexity
  • Comment: Staff education required as payment evolution continues

    Comment: Staff education required as payment evolution continues

    What will be the impact for retailers of form factors such as smartphones, watches, bands, tags and fobs for payment transactions? Independent consultant Mark McMurtrie has his say.

    Comment: Staff education required as payment evolution continues
  • Comment: The need for digital talent has never been more important

    Comment: The need for digital talent has never been more important

    Russ Shaw, founder of Tech London Advocates, explains how the retail industry needs to gain access to more digital talent.

    Comment: The need for digital talent has never been more important
  • Five online grocery trends to watch

    Five online grocery trends to watch

    With intriguing collaborations being formed, new digital tools launched and consumer behaviour continually changing, IGD's Lisa Byfield-Green addresses the key ways online grocery is set to evolve.

    Five online grocery trends to watch
  • Comment: The rise of mobile in retail

    Comment: The rise of mobile in retail

    Andy Campbell, digital payments relationship manager at the GSMA – the association of mobile operators – examines how the rise of mobile is changing retail.

    Comment: The rise of mobile in retail
  • Comment: eCommerce for brands - the affair

    Comment: eCommerce for brands - the affair

    Industry consultant and author of The Multichannel RetailHandbook, Chris Jones, takes a look at how brands are taking eCommerce into their own hands.

    Comment: eCommerce for brands - the affair
  • Comment: In search of the perfect order

    Comment: In search of the perfect order

    Ian Walters, market development manager for CPG Retail at GS1 UK, is confident that a new venture led by his organisation will lead to the creation of a much simpler grocery supply chain.

    Comment: In search of the perfect order
  • Comment: UK fashion retailers leading Europe's digital drive

    Comment: UK fashion retailers leading Europe's digital drive

    British businesses compare favourably to their European counterparts in Kurt Salmon's latest survey looking at modern retailing practices.

    Comment: UK fashion retailers leading Europe's digital drive
  • Comment: Don't promise what you can't deliver

    Comment: Don't promise what you can't deliver

    Who is brave enough to charge customers what it really costs to pick, pack and ship their order?

    Comment: Don't promise what you can't deliver
  • Comment: How will online grocers cope with the launch of Amazon Fresh?

    Comment: How will online grocers cope with the launch of Amazon Fresh?

    Bryan Roberts, SVP and knowledge officer for EMEA at Kantar Retail, examines the current UK online grocery market, and how a new player – in the form of Amazon Fresh – could shake it up.

    Comment: How will online grocers cope with the launch of Amazon Fresh?
  • Comment: Polymer bank notes and the real cost to UK merchants

    Comment: Polymer bank notes and the real cost to UK merchants

    The decision to introduce polymer banknotes in the UK will impose an estimated £240 million on the UK economy and cause merchants operational headaches that could be the catalyst for a complete change in cash strategy.

    Comment: Polymer bank notes and the real cost to UK merchants
  • Comment: Putting Europe's Digital Single Market to the test

    Comment: Putting Europe's Digital Single Market to the test

    Antony Walker, deputy CEO at techUK, describes eight principles Europe should follow as it develops its Digital Single Market to encourage eCommerce internationally.

    Comment: Putting Europe's Digital Single Market to the test

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NRF 2018: Elektra uses in-store education to encourage Mexican shoppers online

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NRF 2018: Elektra uses in-store education to encourage Mexican shoppers online
NRF 2018: Elektra uses in-store education to encourage Mexican shoppers online