Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Isabelle Szmigin, professor of marketing at University of Birmingham, looks at how Waitrose continues to bank on its middle-class shoppers as it braces for tough times ahead.
Jamie Murray Wells, industry head of retail at Google UK, takes a look at the results of research looking at technology trends impacting the retail industry.
Siobhan Gehin, MD of Kurt Salmon, part of Accenture Strategy, takes a look at customer expectations around delivery and click & collect.
Andy Miah, chair in science communication and future media at University of Salford, looks at how the drone went from the latest must have tech toy to a billion-dollar cultural phenomenon.
Lucy Larkin, managing director in Accenture's retail practice, takes a look at the challenges facing the retail technology industry and discusses how start-ups might be best placed to solve them.
Retail market expert form the M&A advisory firm, Livingstone, Harsha Wickremasinghe, takes a look at Tesco's £3.7bn acquisition of Booker.
Graham Kendall, professor of computer science and provost/CEO/PVC at University of Nottingham, takes a look at the science behind delivery routes and how much fuel is saved behind right turns only.
Channie Mize, general manager for retail at Periscope By McKinsey, gives her thoughts on the key takeaways from NRF 2017.
Orlando Martins, founder and CEO of Oresa Executive Search, explains how to hire data scientists.
Melissa Davison, consultant at Capgemini, asks: when people would rather wash the dishes than go shopping on the high street – isn’t it time we revolutionised brick and mortar stores?
Richard Andrew Williams, principal and vice chancellor at Heriot-Watt University, discusses why drone deliveries are unlikely to take off any time soon.
Carissa Véliz, DPhil candidate in Philosophy, Uehiro Centre for Practical Ethics at University of Oxford, details how it is inconvenient for consumers to keep their privacy.