Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
Paul Levy, senior researcher in innovation management, University of Brighton, discusses the rumour that Apple is developing a pair of augmented reality glasses.
RSR Research's managing partner, Brian Kilcourse, visits IBM's World of Watson event. He looks at how Watson is being used by the likes of American Airlines, Campbell's Soup Company and Staples.
Price restrictions, geoblocking and online retail. Matt Evans, partner at law firm Jones Day, assesses the potential impact on eCommerce post-Brexit.
John Blythe and Carmen Lefevre, research associates at UCL, on how to save the Internet of Things from cyber attacks - with psychology.
University of Bath's professor of consumer research, Avi Shankar and lecturer in marketing, Tim Hill, examine the phenomenon that is the John Lewis Christmas advert.
Retailers are increasingly becoming broadcasters and looking to sell their goods via shoppable videos and other platforms. David Deakin, partner – media, brands & technology at Lewis Silkin, assess the legal implications.
Many business are not measuring their cost to serve. Jacky Broomhead, market development manager for apparel at GS1 UK, says its crucial to do so if omnichannel retail is to be profitable.
Ansgar Koene, senior research fellow, horizon digital economy, UnBias, University of Nottingham, and Derek McAuley, professor of digital economy, University of Nottingham, discuss how devices connected to the internet can be weaponised by hackers.
Dan Smythe, managing director, Accenture Strategy, takes a look at how retailers can use social media to improve conversion.
Professor of industrial relations at University of Bradford, Gregor Gall, takes a look at the workers’ rights at delivery company Hermes, as well as retailers which have recently come under the spotlight for workplace violations.
Ahead of Tech UK's Supercharging the Digital Economy event, the organisation's head of cloud, big data & analytics, Sue Daley, assesses how Hollywood-style technology is becoming a retail reality.
Graeme Howe, MD of IMRG and MD of eCommerce Worldwide, takes a look at the eCommerce market in Belgium and the Netherlands.