Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
What are the key differentiators between effective homepages and those that are less so? Good Growth's James Hammersley has his say.
Failure by retailers to get on top of any pay disparities could lead to adverse publicity, equal pay claims from employees and lost customers. Laura Farnsworth, partner at Lewis Silkin LLP, has her say.
RSR Research's managing partner, Nikki Baird, argues that unpredictable consumer demand is an excuse for bad processes and data.
Marketing experts from Royal Holloway, Justin O'Brien and Sameer Hosany, take a look at the difficulties of policing online reviews.
Ben Fricke, a veteran of the UK's quick service restaurant industry, calls for collaboration between retailers in the pay-tech space.
In his second article on future technology trends in the retail supply chain, Tim Waters, a managing director at Alvarez & Marsal, explains how he has turned from a robotics cynic into a robotics advocate.
Jacky Broomhead, engagement manager for apparel at supply chain standards organisation GS1 UK, looks ahead to see what's on the horizon for the fast-approaching peak Christmas retail season.
Associate professor at Queensland University of Technology, Gary Mortimer, looks at the risks involved when rolling out convenience stores in the grocery sector.
Eamonn Walsh, professor of accounting at University College Dublin, takes a look at the EU’s €13 billion ruling on Apple's tax affairs in Ireland.
Ursula Huws, professor of labour and globalisation at University of Hertfordshire, looks into how Uber's driverless car news and the sharing economy continues to disrupt the industry.
Would you trust your front line employees to be the public face of your brand? If the answer is no, then you do not have a customer-focused culture, says RSR Research's manging partner, Nikki Baird.
Good Growth founder, James Hammersley, takes a look at conversion funnels online and suggests ways to reduces leakages.