Essential Retail and Hitachi Solutions hosted a retail breakfast roundtable debate on Cutting Customer Irritation, involving Tesco, Carpetright, Dune Group and Blackwell's. Here's your chance to download the second whitepaper based on the discussions.
Essential Retail catches up with Dune Group's Dave Abbott to chat about the changing customer journey.
Essential Retail takes a look at the rise of the sharing economy and how this emerging socio-economic trend is impacting the retail industry.
Essential Retail chats to Expedia's VP of global merchandising, Dan Reed, to learn more about how the online travel agent is using content to understand customer purchasing intent online.
Essential Retail speaks to IBM's head of Watson, Internet of Things, commerce and education, Harriet Green. The former Thomas Cook CEO explains how artificial intelligence is revolutionising customer experience.
GS1 UK is helping facilitate data standards collaboration between grocery retailers and their suppliers. CEO Gary Lynch says it could be a real winner in terms of cutting cost to serve as the sector becomes increasingly competitive.
Essential Retail takes a look at the trend of incorporating content online in order to engage customers and sell more products.
M&S is closing stores, plenty of retailers are updating their estates and Amazon is moving into physical grocery in a unique way - stores are changing. Essential Retail teamed up with Manhattan Associates, CenturyLink and a host of retailers to discuss the latest trends.
Amazon has unveiled an automatic physical shopping format which allows customers to pick up products and walk out without queueing, but will this revolutionise the retail checkout?
Good Growth founder James Hammersley offers some insights into pay per click marketing. There are five places retail leaders should look to ensure plans are robust, he argues.
With an in-store manufacturing lab, Korean eyewear company YUN is changing the way people buy glasses. Cate Trotter, head of trends at Insider Trends, takes us on a tour of the Berlin shop.
As Aldi's UK growth story continues it is looking to implement standardised software and new workforce management practices. Essential Retail caught up with the grocer's national IT analyst, Chris Day, to hear more.