Tesco's Matt Davies' email etiquette, Sainsbury's Mike Coupe says speed and convenience is next utility in retailing, and Co-op's Michael Fletcher on why his company can benefit from eCommerce despite not being in it. Snippets from IGD's Big Debate.
Paul Anastasiou is leading the drive to grow Asda's ToYou third-party collect and returns service. He tells Essential Retail the programme is gaining momentum and picking up partner brands, supported by a sophisticated tech toolkit.
Consumers' growing familiarity with NFC technology is opening up multiple opportunities for retailers to better engage with their customers. Tag Retail's Kevin Kane discusses the current landscape in this sponsored article.
Made.com co-founder Ning Li on why international expansion has become more important for the retailer following the UK's decision to leave the EU and why his employees are encouraged to use Facebook at work.
Once an online pure-play, but now with a tech-heavy showcase shop just off London's Carnaby Street, Pro:Direct is reimagining retailing. Cate Trotter, head of trends at Insider Trends, takes a closer look at the store.
Essential Retail takes a tour of the UK warehouse powering Dixons Carphone, learning how the retailer is preparing for peak trading.
Asda's programmatic ad offering, news on Sainsbury's apps, Morrisons plans to develop online and Tesco "growing up". Updates on the big four's digital strategies from IGD's event in London.
This week saw N Brown emphasise its digital-first retailing philosophy as well as report the progress it has made on its tech transformation journey, but half-year profit fell.
PetsPyjamas CEO, Gracia Amico, speaks to Essential Retail about its first ever pop-up shop.
Essential Retail was in Paris earlier this week to hear how retailers, including Adidas, Mango and Menlook.com, have expanded their brands into new international territories.
Ocado CTO Paul Clarke says companies are asleep to the potential impact the Internet of Things revolution will have on their organisations. Its impact will dwarf the effect mobile tech had on business, he argues.
Sonae's head of IT and design, Nuno Miller, details how its Portuguese supermarket group, Continente, reacted positively to the Pokemon Go craze in a mere three days.