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  • Comment: How the four As are changing retail

    Comment: How the four As are changing retail

    This is an introduction to a series of four articles examining retail iconoclasts - four leading companies, whose names just happen to all begin with A, who are redefining today's retail performance.

    Comment: How the four As are changing retail
  • Moss Bros considers showrooming-type store

    Moss Bros considers showrooming-type store

    Moss Bros is working on plans that could see it open showrooming-type stores with limited stock but access to the retailer's digital platforms.

    Moss Bros considers showrooming-type store
  • Burberry hails growing success of using iPads in-store

    Burberry hails growing success of using iPads in-store

    Fashion retailer Burberry announced encouraging preliminary results on Wednesday, and highlighted the sales success it has achieved from using iPads in its stores.

    Burberry hails growing success of using iPads in-store
  • Big interview: Papa John's UK marketing director Andrew Gallagher

    Big interview: Papa John's UK marketing director Andrew Gallagher

    As US pizza chain Papa John's looks to grow its international presence further in the year ahead, mobile commerce, loyalty schemes and customer insight programmes are on the menu.

    Big interview: Papa John's UK marketing director Andrew Gallagher
  • Asda 'at forefront' of grocery click & collect

    Asda 'at forefront' of grocery click & collect

    Asda announced last week that it is in consultation with stores about a restructuring of job positions, and industry analysts say the company is right to take this multichannel-first approach.

    Asda 'at forefront' of grocery click & collect
  • Click & collect driving Boots' online growth

    Click & collect driving Boots' online growth

    Health & beauty retailer Boots announced its annual results this week, with its online retail arm reportedly benefiting from enhanced click & collect facilities.

    Click & collect driving Boots' online growth
  • Big interview: ACHICA CEO Steve Robinson

    Big interview: ACHICA CEO Steve Robinson

    As experienced retail exec Steve Robinson takes over the reins at members-only online retail community ACHICA, he is confident he has a significant advantage over store-focused retailers.

    Big interview: ACHICA CEO Steve Robinson
  • Morrisons ramps up IT and comms room security

    Morrisons ramps up IT and comms room security

    Morrisons has secured its critical infrastructure sites across the UK as part of the grocer's wider investment in IT and tech systems.

    Morrisons ramps up IT and comms room security
  • In pictures: Waitrose showcases new technologies in Swindon store

    In pictures: Waitrose showcases new technologies in Swindon store

    Waitrose is currently trialling a number of new technologies, including digital signage, in-store tablets and geo-location mobile systems. Essential Retail visited the grocer's new Swindon store to see them.

    In pictures: Waitrose showcases new technologies in Swindon store
  • Big interview: Specsavers customer service director Jill Clark

    Big interview: Specsavers customer service director Jill Clark

    Technology is strengthening the communication channels between Specsavers staff and their customers, as well as fostering a healthy competitive spirit between employees and stores.

    Big interview: Specsavers customer service director Jill Clark
  • Homebase to step up multichannel focus this year

    Homebase to step up multichannel focus this year

    New digital and loyalty strategies are a key focus for Homebase in the coming 12 months, as multichannel sales now equate to 7% of total revenue at the company.

    Homebase to step up multichannel focus this year
  • In focus: Amazon Prime Pantry

    In focus: Amazon Prime Pantry

    Amazon's new Prime Pantry service is a long way from being the first port of call for US online grocery shoppers, but the e-tail giant has the capacity to become a credible grocery retailer.

    In focus: Amazon Prime Pantry

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Comment: Protecting an ‘aura of luxury’

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Comment: Protecting an ‘aura of luxury’
Comment: Protecting an ‘aura of luxury’