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  • Debenhams CEO hails online performance

    Debenhams CEO hails online performance

    The CEO of department store chain Debenhams says he has been "particularly pleased" with the performance of the company's eCommerce operations over the last year.

    Debenhams CEO hails online performance
  • Morrisons playing retail technology catch-up

    Morrisons playing retail technology catch-up

    The UK's fourth largest grocer Morrisons has offered detailed analysis on how it is revamping its retail systems and developing its technology and eCommerce platforms.

    Morrisons playing retail technology catch-up
  • Waitrose, Ocado grow sales as online market booms

    Waitrose, Ocado grow sales as online market booms

    E-tail grocer Ocado and upmarket supermarket Waitrose have this week reported strong online sales growth, as IGD expects online grocery sales to reach £14.6 billion in the next five years.

    Waitrose, Ocado grow sales as online market booms
  • Multichannel development central to Kingfisher growth

    Multichannel development central to Kingfisher growth

    B&Q parent company Kingfisher says technology investment is a key part of its Creating the Leader business growth programme.

    Multichannel development central to Kingfisher growth
  • Thorntons expects eCommerce turnaround

    Thorntons expects eCommerce turnaround

    A 10% decline in online sales at Thorntons last year has been attributed to problems during the company’s new eCommerce platform launch, highlighting the importance of getting online retail right.

    Thorntons expects eCommerce turnaround
  • Primark strategy paying off for ABF

    Primark strategy paying off for ABF

    A strong summer for Primark has prompted parent company ABF to revise its profit forecast up. The fashion retailer has also confirmed that its tie-up with e-tailer Asos will soon end.

    Primark strategy paying off for ABF
  • Amazon brings Associates initiative to mobile apps

    Amazon brings Associates initiative to mobile apps

    With mCommerce continuing to drive digital commerce, leading global e-tailer Amazon is now offering incentives to app developers to promote its products.

    Amazon brings Associates initiative to mobile apps
  • Big interview: Dixons eCommerce director Jeremy Fennell

    Big interview: Dixons eCommerce director Jeremy Fennell

    August was a big month for PC World and Currys owner Dixons Retail. We caught up with the retailer's eCommerce director Jeremy Fennell to find out what's driving the business.

    Big interview: Dixons eCommerce director Jeremy Fennell
  • Lidl invests in contactless payment technology

    Lidl invests in contactless payment technology

    Value supermarket chain Lidl has rolled out contactless technology across its UK store portfolio as the grocer looks to enhance its convenience offering to customers.

    Lidl invests in contactless payment technology
  • J Crew reveals new range on Pinterest

    J Crew reveals new range on Pinterest

    J Crew offers fans sneak preview of new fashion range on social media site Pinterest.

    J Crew reveals new range on Pinterest
  • Big interview: Charles Tyrwhitt retail director Ian Shaw

    Big interview: Charles Tyrwhitt retail director Ian Shaw

    Charles Tyrwhitt is looking to introduce new mobile technology in-store, but the shirt-maker's retail director Ian Shaw tells Ben Sillitoe that the key tool linking stores to the online world is clever direct marketing.

    Big interview: Charles Tyrwhitt retail director Ian Shaw
  • Best Buy making progress linking store and web

    Best Buy making progress linking store and web

    Combining store and web product availability has played a role in US electricals retailer Best Buy's improved results.

    Best Buy making progress linking store and web

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How Aldo creates a single view of customers using CRM

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How Aldo creates a single view of customers using CRM
How Aldo creates a single view of customers using CRM