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  • John Lewis, Argos and the mobile path to purchase

    John Lewis, Argos and the mobile path to purchase

    John Lewis and Argos have been commended for their mobile retail strategies, but the mCommerce journeys taken by both companies have not been without their challenges.

    John Lewis, Argos and the mobile path to purchase
  • Halfords clicks into gear on back of IT investment

    Halfords clicks into gear on back of IT investment

    Halfords announced encouraging half-year results this week, with the retailer providing a thorough update on its strategy to invest in technology and eCommerce. So, how are things progressing?

    Halfords clicks into gear on back of IT investment
  • Big interview: GSMA's Paul Crutchley on retail loyalty

    Big interview: GSMA's Paul Crutchley on retail loyalty

    Mobile operators network GSMA is developing a mobile-led framework that it says will boost coupon redemption in retail. The group's Paul Crutchley updates Essential Retail on its progress.

    Big interview: GSMA's Paul Crutchley on retail loyalty
  • McDonald's harnessing technology to understand its customers

    McDonald's harnessing technology to understand its customers

    With three million visitors coming through McDonald's every day, the restaurant chain's UK IT & digital director Mark Fabes faces a challenge in personalising customer service.

    McDonald's harnessing technology to understand its customers
  • Big interview: Iceland eCommerce boss John Mackie

    Big interview: Iceland eCommerce boss John Mackie

    In terms of eCommerce it is full steam ahead for frozen food grocer Iceland, with its new online retail site blossoming and the launch of an affiliate non-food website set to appear later this month.

    Big interview: Iceland eCommerce boss John Mackie
  • Digital focus delivers profit for Shop Direct

    Digital focus delivers profit for Shop Direct

    Multichannel retailer Shop Direct has reported its first pre-tax profit for ten years, as it pushes to grow its digital offering.

    Digital focus delivers profit for Shop Direct
  • New tech systems at heart of Home Retail turnaround

    New tech systems at heart of Home Retail turnaround

    Home Retail Group's Argos and Homebase are investing in technology to improve customer experiences and ensure they are fit for purpose in the 21st century retail world.

    New tech systems at heart of Home Retail turnaround
  • Big interview: Mobile Marketing Association's Paul Berney

    Big interview: Mobile Marketing Association's Paul Berney

    Don't fear showrooming, quickly learn mobile SEO and understand that mobile will replace plastic cards. Mobile Marketing Association EMEA boss Paul Berney has a message for retailers.

    Big interview: Mobile Marketing Association's Paul Berney
  • John Lewis predicts Christmas Day mobile sales rush

    John Lewis predicts Christmas Day mobile sales rush

    Mobile traffic to the John Lewis website on Christmas Day 2013 is expected to overtake desktop traffic, for the first time.

    John Lewis predicts Christmas Day mobile sales rush
  • Big interview: Cath Kidston IT director Mike Padfield

    Big interview: Cath Kidston IT director Mike Padfield

    UK retailer Cath Kidston will open flagship stores in London and Shanghai before Christmas. Ben Sillitoe talks to IT director Mike Padfield about tech tactics in international expansion.

    Big interview: Cath Kidston IT director Mike Padfield
  • End of an era for Burberry: what the experts say

    End of an era for Burberry: what the experts say

    The revered CEO of fashion retailer Burberry, Angela Ahrendts, has announced she will be leaving the business to join Apple in 2014. But what do the analysts make of the move?

    End of an era for Burberry: what the experts say
  • Global insight: Spar making strides in Russia

    Global insight: Spar making strides in Russia

    Spar International is looking to continue its foray into Russia in the year ahead following the granting of two new licences in Europe's largest country last week.

    Global insight: Spar making strides in Russia

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RBTE 2017: Lola’s Cupcakes on mixing tech with human craft

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RBTE 2017: Lola’s Cupcakes on mixing tech with human craft
RBTE 2017: Lola’s Cupcakes on mixing tech with human craft