A 10% decline in online sales at Thorntons last year has been attributed to problems during the company’s new eCommerce platform launch, highlighting the importance of getting online retail right.
A strong summer for Primark has prompted parent company ABF to revise its profit forecast up. The fashion retailer has also confirmed that its tie-up with e-tailer Asos will soon end.
With mCommerce continuing to drive digital commerce, leading global e-tailer Amazon is now offering incentives to app developers to promote its products.
August was a big month for PC World and Currys owner Dixons Retail. We caught up with the retailer's eCommerce director Jeremy Fennell to find out what's driving the business.
Value supermarket chain Lidl has rolled out contactless technology across its UK store portfolio as the grocer looks to enhance its convenience offering to customers.
J Crew offers fans sneak preview of new fashion range on social media site Pinterest.
Charles Tyrwhitt is looking to introduce new mobile technology in-store, but the shirt-maker's retail director Ian Shaw tells Ben Sillitoe that the key tool linking stores to the online world is clever direct marketing.
Combining store and web product availability has played a role in US electricals retailer Best Buy's improved results.
Asda has announced it will be the first UK grocer to offer a same-day click & collect service, but is it an important differentiator in the competitive grocery sector?
What was once the under-the-radar element of the retail supply chain must now be dynamic and visible. IMRG's Andrew Starkey tells Ben Sillitoe just how technology is driving the business of logistics and helping meet shoppers' demands.
Fashion retailer New Look is making progress with a focus on eCommerce and multichannel development.
Figures released by John Lewis have shown that the number of customers accessing the retailer's website via mobile devices continues to grow.