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  • Big interview: Mobile Marketing Association's Paul Berney

    Big interview: Mobile Marketing Association's Paul Berney

    Don't fear showrooming, quickly learn mobile SEO and understand that mobile will replace plastic cards. Mobile Marketing Association EMEA boss Paul Berney has a message for retailers.

    Big interview: Mobile Marketing Association's Paul Berney
  • John Lewis predicts Christmas Day mobile sales rush

    John Lewis predicts Christmas Day mobile sales rush

    Mobile traffic to the John Lewis website on Christmas Day 2013 is expected to overtake desktop traffic, for the first time.

    John Lewis predicts Christmas Day mobile sales rush
  • Big interview: Cath Kidston IT director Mike Padfield

    Big interview: Cath Kidston IT director Mike Padfield

    UK retailer Cath Kidston will open flagship stores in London and Shanghai before Christmas. Ben Sillitoe talks to IT director Mike Padfield about tech tactics in international expansion.

    Big interview: Cath Kidston IT director Mike Padfield
  • End of an era for Burberry: what the experts say

    End of an era for Burberry: what the experts say

    The revered CEO of fashion retailer Burberry, Angela Ahrendts, has announced she will be leaving the business to join Apple in 2014. But what do the analysts make of the move?

    End of an era for Burberry: what the experts say
  • Global insight: Spar making strides in Russia

    Global insight: Spar making strides in Russia

    Spar International is looking to continue its foray into Russia in the year ahead following the granting of two new licences in Europe's largest country last week.

    Global insight: Spar making strides in Russia
  • N Brown bringing digital solutions in-store

    N Brown bringing digital solutions in-store

    N Brown Group has reported some strong figures for the first half of its financial year, and the multichannel retailer is looking to build its store portfolio with a nod to its digital heritage.

    N Brown bringing digital solutions in-store
  • Q&A: M&S eCommerce programme manager Craig Smith

    Q&A: M&S eCommerce programme manager Craig Smith

    Marks & Spencer (M&S) eCommerce programme manager Craig Smith offers his views on the latest innovative technology that's driving the retail industry.

    Q&A: M&S eCommerce programme manager Craig Smith
  • Staples continues tech focus with new acquisition

    Staples continues tech focus with new acquisition

    US retailer Staples has boosted its technological innovation capabilities with the acquisition of software firm Runa.

    Staples continues tech focus with new acquisition
  • Tesco, Sainsbury's and Ted Baker: an eCommerce update

    Tesco, Sainsbury's and Ted Baker: an eCommerce update

    Some of the UK's leading retailers announced their financial results this week, but how are their eCommerce operations performing?

    Tesco, Sainsbury's and Ted Baker: an eCommerce update
  • Nespresso – selling consumer durables today

    Nespresso – selling consumer durables today

    Dr. Valerie Wilson Trower, creative director at Blue Mount, offers a visual merchandiser's view on the contemporary Nespresso store in London's Regent Street.

    Nespresso – selling consumer durables today
  • Office Depot demonstrates 3D printing in-store

    Office Depot demonstrates 3D printing in-store

    US retailer Office Depot is running in-store 3D printing demonstrations as a way of better understanding customers' requirements surrounding the new technology.

    Office Depot demonstrates 3D printing in-store
  • Big interview: Majestic Wine eCommerce boss Richard Weaver

    Big interview: Majestic Wine eCommerce boss Richard Weaver

    After Majestic Wine re-platformed its website this summer, Ben Sillitoe caught up with its eCommerce director Richard Weaver to talk geo-specific systems and the rise of the tech solutions market.

    Big interview: Majestic Wine eCommerce boss Richard Weaver

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Estée Lauder combines AR with chatbots

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Estée Lauder combines AR with chatbots
Estée Lauder combines AR with chatbots