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  • Big interview: Kiddicare.com founder Scott Weavers-Wright

    Big interview: Kiddicare.com founder Scott Weavers-Wright

    Kiddicare.com founder Scott Weavers-Wright talks exclusively to Essential Retail on his frustrations with big corporates, the need for more retail innovation and why retailers are scared of change.

    Big interview: Kiddicare.com founder Scott Weavers-Wright
  • John Lewis Partnership - the year in figures

    John Lewis Partnership - the year in figures

    The John Lewis Partnership announced its annual results on Thursday, with both Waitrose and John Lewis seeing significant year-on-year sales growth fuelled by a host of multichannel developments.

    John Lewis Partnership - the year in figures
  • New online bookseller focuses on customer interaction

    New online bookseller focuses on customer interaction

    Online book retailer Kieron Smith is looking to add a human touch to selling books online with the launch of BestLittleBookshop.com.

    New online bookseller focuses on customer interaction
  • John Lewis unveils technology innovation lab

    John Lewis unveils technology innovation lab

    John Lewis has announced that it is investing in innovation, with the announcement of a special hub to develop new technology and strategic thinking.

    John Lewis unveils technology innovation lab
  • Macy's stays 'MOM' as sales rise

    Macy's stays 'MOM' as sales rise

    Macy's has reported a sales rise for its fourth quarter, with the My Macy’s localisation, omnichannel integration and magic selling (MOM) strategy being commended. But what do the analysts think?

    Macy's stays 'MOM' as sales rise
  • Target takes profit hit following data breach

    Target takes profit hit following data breach

    US-based retail chain Target reported Q4 trading figures this week, with CEO Gregg Steinhafel admitting that results were "softened meaningfully" by last December's data breach.

    Target takes profit hit following data breach
  • Greggs rolls out mobile payment app

    Greggs rolls out mobile payment app

    High street bakery chain Greggs has launched a new mobile payment app, aimed at rewarding customer loyalty and speeding up the point of sale.

    Greggs rolls out mobile payment app
  • Aquascutum invests in retail systems

    Aquascutum invests in retail systems

    Aquascutum is rolling out new technology systems across its stores as it looks to move forward under new ownership.

    Aquascutum invests in retail systems
  • Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Mothercare's head of international eCommerce, Olga Nazarkova, on expanding internationally through eCommerce.

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova
  • EBay acquires PhiSix as e-tailers look to address return rates

    EBay acquires PhiSix as e-tailers look to address return rates

    New research released this week combined with eBay's latest acquisition highlights just how much importance multichannel retailers are attaching to reducing their online return rates.

    EBay acquires PhiSix as e-tailers look to address return rates
  • BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    Ivar Campbell Cole, operations and project manager at Thomas Sabo, on the importance of using in-store analytics to improve customer service.

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole
  • Gap continues marketing push through social channels

    Gap continues marketing push through social channels

    US fashion retailer Gap continues to put significant focus on social media with its new spring marketing campaign.

    Gap continues marketing push through social channels

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How Asda uses data to put the customer first

Features

How Asda uses data to put the customer first
How Asda uses data to put the customer first