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  • John Lewis unveils technology innovation lab

    John Lewis unveils technology innovation lab

    John Lewis has announced that it is investing in innovation, with the announcement of a special hub to develop new technology and strategic thinking.

    John Lewis unveils technology innovation lab
  • Macy's stays 'MOM' as sales rise

    Macy's stays 'MOM' as sales rise

    Macy's has reported a sales rise for its fourth quarter, with the My Macy’s localisation, omnichannel integration and magic selling (MOM) strategy being commended. But what do the analysts think?

    Macy's stays 'MOM' as sales rise
  • Target takes profit hit following data breach

    Target takes profit hit following data breach

    US-based retail chain Target reported Q4 trading figures this week, with CEO Gregg Steinhafel admitting that results were "softened meaningfully" by last December's data breach.

    Target takes profit hit following data breach
  • Greggs rolls out mobile payment app

    Greggs rolls out mobile payment app

    High street bakery chain Greggs has launched a new mobile payment app, aimed at rewarding customer loyalty and speeding up the point of sale.

    Greggs rolls out mobile payment app
  • Aquascutum invests in retail systems

    Aquascutum invests in retail systems

    Aquascutum is rolling out new technology systems across its stores as it looks to move forward under new ownership.

    Aquascutum invests in retail systems
  • Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova

    Mothercare's head of international eCommerce, Olga Nazarkova, on expanding internationally through eCommerce.

    Q&A: Mothercare's head of international eCommerce Olga Nazarkova
  • EBay acquires PhiSix as e-tailers look to address return rates

    EBay acquires PhiSix as e-tailers look to address return rates

    New research released this week combined with eBay's latest acquisition highlights just how much importance multichannel retailers are attaching to reducing their online return rates.

    EBay acquires PhiSix as e-tailers look to address return rates
  • BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    Ivar Campbell Cole, operations and project manager at Thomas Sabo, on the importance of using in-store analytics to improve customer service.

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole
  • Gap continues marketing push through social channels

    Gap continues marketing push through social channels

    US fashion retailer Gap continues to put significant focus on social media with its new spring marketing campaign.

    Gap continues marketing push through social channels
  • John Lewis commended for Valentine's Day SEO strategy

    John Lewis commended for Valentine's Day SEO strategy

    John Lewis beats Asda and Notonthehighstreet to top spot when it comes to relevant online search terms for Valentine's Day, according to new research.

    John Lewis commended for Valentine's Day SEO strategy
  • BIG INTERVIEW: Spar IT controller Roy Ford

    BIG INTERVIEW: Spar IT controller Roy Ford

    With 19% of shoppers reportedly having stolen items at self-checkouts, Spar's Roy Ford has a tough job convincing his independent retail network to embrace the technology.

    BIG INTERVIEW: Spar IT controller Roy Ford
  • Dunelm makes multichannel investment a priority

    Dunelm makes multichannel investment a priority

    Continued growth of its digital offering and an increase in online traffic has led homewares retailer Dunelm to make multichannel expansion an investment priority.

    Dunelm makes multichannel investment a priority

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  4. Comment: Six ways (and counting) big data systems are harming societyComment: Six ways (and counting) big data systems are harming society
  5. NRF 2018: How QVC is using tech to tackle retail’s three greatest challenges NRF 2018: How QVC is using tech to tackle retail’s three greatest challenges
Comment: Switching sourcing markets will not solve retail´s margin issues

Comment

Comment: Switching sourcing markets will not solve retail´s margin issues
Comment: Switching sourcing markets will not solve retail´s margin issues