Pizza Express is introducing a chatbot which allows customers to book a table via Facebook Messenger.
Essential Retail speaks to British footwear retailer Duke & Dexter to learn about its approach to personalisation.
Essential Retail catches up with Hammerson's group head of multichannel, Sophie Ross, to get an update on how the shopping centre firm is improving customer loyalty with its location-based mobile app.
Kantar Retail's VP of eCommerce and digital insights, Malcolm Pinkerton, takes a look at how location-based technologies can help create a frictionless shopper journey.
Silvio Carta, senior lecturer and chair of the Design Research Group at University of Hertfordshire, discusses how citizens creating data are shaping what their surrounding public spaces look like.
Fits Me takes a look at how garment technologists are revolutionising the fashion industry.
The Co-op is working with JDA to implement a planning and assortment solution to improve product availability.
Isabelle Szmigin, professor of marketing at University of Birmingham, looks at how Waitrose continues to bank on its middle-class shoppers as it braces for tough times ahead.
Jamie Murray Wells, industry head of retail at Google UK, takes a look at the results of research looking at technology trends impacting the retail industry.
Learn what technologies are moving the needle for retail winners – and how you can implement them to boost your business
For four days in February Amsterdam's RAI exhibition centre plays host to ISE 2017. Essential Retail is on the ground at this week's show, witnessing developments in the latest integrated systems, from automated home solutions and drones, to extraordinary displays of digital signage.
Fits Me takes a look at the top six things it thinks will impact the fashion technology industry in 2017.