Essential Retail sits down with Nicola Millard, head of customer insight and futures at BT Global Services, to discuss shopper behaviour and the psychology behind their use of various retail technologies available today.
Channie Mize, general manager for retail at Periscope By McKinsey, gives her thoughts on the key takeaways from NRF 2017.
Essential Retail caught up with Salesforce's head of retail industries, Shelley Bransten, at NRF 2017 in NYC. She shares her thoughts on AI and intelligent retailing, as well as how consumer behaviour is changing the retail industry.
Orlando Martins, founder and CEO of Oresa Executive Search, explains how to hire data scientists.
Melissa Davison, consultant at Capgemini, asks: when people would rather wash the dishes than go shopping on the high street – isn’t it time we revolutionised brick and mortar stores?
Tossed founder, Vincent McKevitt, talks to Essential Retail about healthy eating, going cashless and the necessary evil that is Deliveroo and UberEats.
After three and a half years as editor of Essential Retail, I'm moving on to pastures new.
Lululemon explains how it digitised its CRM platform in order to modernise its community of customers.
A quick scan of some of the exhibitor news we heard at NRF 2017, including a special focus on the companies Aptos, Marxent, Star Micronics and SpacePole.
Retailers are failing to make speedy progress with digital transformation strategies, according to a new report from Cisco, unveiled at NRF 2017.
Essential Retail shares its favourite moments from the NRF 2017 show in NYC.
Essential Retail catches up with Shelly Bransten, SVP industries, retail at Salesforce, to learn more about changing technologies and her NRF 2017 experience.