Not all retailers are taking advantage of the in-store opportunities mCommerce presents. Retail exec Simon Burke tells Essential Retail editor Ben Sillitoe how Bathstore is crossing the channels.
A new study from software systems provider Omnico suggests the advent of technology is reducing shoppers' in-store patience levels.
Research shows that retailers are considering which location options are most suitable in a multichannel world.
Lisa Fretwell, senior director of retail & consumer products at Cisco, looks at how growing customer expectations have left retailers rethinking the ways in which customers engage with their brand.
Emerging ‘big data’ can tell retailers what they could sell on- and off-line by stocking the right sizes, in the right places, at the right time.
The last decade has seen a technological revolution in the retail sector. Ajay Joshi, head of media at customer journey specialist Tensator, asks are retailers actually reaching their full potential?
The growing consumer appetite for redeeming money-off coupons has increased dramatically with a vast 90% of UK consumers stating that they use coupons. As a result, by using coupons, shoppers save on average £5.70 each per month, amounting to a massive total of £2.3 billion a year.
With showrooming growing as a retail trend, Darren Jackson, retail solutions director at APS Group, discusses how retailers are responding and what’s next for marketers looking to retain customer interest.
Ben Chesser, founder of loyalty marketing specialists Footfall 123, considers what can be done to lure customers back onto the high street.
Chocolate retailer Thorntons has launched a trial of SmartPod retail technology to allow customers to purchase from their extended online range while in-store.