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  • Tech evolution reducing queuing patience

    Tech evolution reducing queuing patience

    A new study from software systems provider Omnico suggests the advent of technology is reducing shoppers' in-store patience levels.

    Tech evolution reducing queuing patience
  • Retailers consider fleeing high street

    Retailers consider fleeing high street

    Research shows that retailers are considering which location options are most suitable in a multichannel world.

    Retailers consider fleeing high street
  • In-store shopping goes digital

    In-store shopping goes digital

    Lisa Fretwell, senior director of retail & consumer products at Cisco, looks at how growing customer expectations have left retailers rethinking the ways in which customers engage with their brand.

    In-store shopping goes digital
  • New data sources to help retailers stock for “forgotten fifth” of shoppers

    New data sources to help retailers stock for “forgotten fifth” of shoppers

    Emerging ‘big data’ can tell retailers what they could sell on- and off-line by stocking the right sizes, in the right places, at the right time.

    New data sources to help retailers stock for “forgotten fifth” of shoppers
  • The retail technology revolution: it's just the beginning

    The retail technology revolution: it's just the beginning

    The last decade has seen a technological revolution in the retail sector. Ajay Joshi, head of media at customer journey specialist Tensator, asks are retailers actually reaching their full potential?

    The retail technology revolution: it's just the beginning
  • Coupon surge: 90% of consumers use coupons, saving £2.3bn a year

    Coupon surge: 90% of consumers use coupons, saving £2.3bn a year

    The growing consumer appetite for redeeming money-off coupons has increased dramatically with a vast 90% of UK consumers stating that they use coupons. As a result, by using coupons, shoppers save on average £5.70 each per month, amounting to a massive total of £2.3 billion a year.

    Coupon surge: 90% of consumers use coupons, saving £2.3bn a year
  • Showrooming – a growing trend

    Showrooming – a growing trend

    With showrooming growing as a retail trend, Darren Jackson, retail solutions director at APS Group, discusses how retailers are responding and what’s next for marketers looking to retain customer interest.

    Showrooming – a growing trend
  • What should be done to save the high street?

    What should be done to save the high street?

    Ben Chesser, founder of loyalty marketing specialists Footfall 123, considers what can be done to lure customers back onto the high street.

    What should be done to save the high street?
  • Thorntons trials new SmartPod technology in-store

    Thorntons trials new SmartPod technology in-store

    Chocolate retailer Thorntons has launched a trial of SmartPod retail technology to allow customers to purchase from their extended online range while in-store.

    Thorntons trials new SmartPod technology in-store

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  3. Comment: Card payments are winning hands down but that’s not where the game endsComment: Card payments are winning hands down but that’s not where the game ends
  4. Retailers need to talk to their customers, says researchRetailers need to talk to their customers, says research
  5. Smashbox uses in-app eye-tracking technology Smashbox uses in-app eye-tracking technology
Comment: It’s a great time to be a customer – but at what cost to the retailer?

Comment

Comment: It’s a great time to be a customer – but at what cost to the retailer?
Comment: It’s a great time to be a customer – but at what cost to the retailer?