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  • Features

    Big Interview: The Body Shop on digital transformation

    Essential Retail chats to The Body Shop's chief digital officer, Harriet Williams, to learn how the company is heavily investing in digital to improve both the in-store and online experience for custo...

    Big Interview: The Body Shop on digital transformation

  • Comment: Smarter retail

    Comment: Smarter retail

    Accenture's Rob Barnes takes a look at three ways leading retailers are using AI to raise their game

    Comment: Smarter retail
  • Comment: Retail Loyalty 2.0

    Comment: Retail Loyalty 2.0

    Sir Keith Mills, founder of Air Miles and Nectar, takes a look at how new companies, tools and trends are transforming retail loyalty as we know it

    Comment: Retail Loyalty 2.0
  • How beauty shoppers use Facebook and Instagram

    How beauty shoppers use Facebook and Instagram

    Facebook and Instagram share details on how beauty shoppers use their social platforms for inspiration and purchase intent.

    How beauty shoppers use Facebook and Instagram
  • Harrods installs laser projection window display

    Harrods installs laser projection window display

    Harrods is using laser projection technology to celebrate 100 years of Louis XIII cognac.

    Harrods installs laser projection window display
  • Q&A: Bink on a new-age loyalty

    Q&A: Bink on a new-age loyalty

    Essential Retail chats to Bink's founder and CEO, Lee Clarke, to learn about a modern and more convenient way to collect loyalty points.

    Q&A: Bink on a new-age loyalty
  • Voice technology: the new frontier

    Voice technology: the new frontier

    Essential Retail takes a look at the development of voice technology and how consumers are increasingly using devices like Amazon's Alexa and Google Home to shop with their voices.

    Voice technology: the new frontier
  • Google Home arrives on UK shores

    Google Home arrives on UK shores

    Google launches its voice-activated intelligent assistant in the UK.

    Google Home arrives on UK shores
  • Lulu Guinness uses customer insights to impact media spend

    Lulu Guinness uses customer insights to impact media spend

    Lulu Guiness partners with Acxiom to learn more about its customers and fans.

    Lulu Guinness uses customer insights to impact media spend
  • Retail Ramble podcast: The connected shopper

    Retail Ramble podcast: The connected shopper

    Essential Retail catches up with Catherine Shuttleworth, CEO & founder of Savvy Marketing, to discuss the ever-changing modern, connected customer

    Retail Ramble podcast: The connected shopper
  • Retailers test out Snapchat's geofilters

    Retailers test out Snapchat's geofilters

    Sainsbury's and Lush are using Snapchat to engage with customers, as the social media app hopes to monetise its platform using location-based technology.

    Retailers test out Snapchat's geofilters
  • Comment: Mobile World Congress teases the next steps for virtual reality

    Comment: Mobile World Congress teases the next steps for virtual reality

    Dr Wendy Powell, senior member of the IEEE and reader in virtual reality at University of Portsmouth, talks us through the big retail trend at Mobile World Congress 2017.

    Comment: Mobile World Congress teases the next steps for virtual reality

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  4. Q&A: Barclaycard on payment technologiesQ&A: Barclaycard on payment technologies
  5. Specsavers upgrades legacy systems to advance digital transformationSpecsavers upgrades legacy systems to advance digital transformation
Comment: We could soon face a robot crimewave

Comment

Comment: We could soon face a robot crimewave
Comment: We could soon face a robot crimewave