Accenture's Rob Barnes takes a look at three ways leading retailers are using AI to raise their game
Sir Keith Mills, founder of Air Miles and Nectar, takes a look at how new companies, tools and trends are transforming retail loyalty as we know it
Facebook and Instagram share details on how beauty shoppers use their social platforms for inspiration and purchase intent.
Harrods is using laser projection technology to celebrate 100 years of Louis XIII cognac.
Essential Retail chats to Bink's founder and CEO, Lee Clarke, to learn about a modern and more convenient way to collect loyalty points.
Essential Retail takes a look at the development of voice technology and how consumers are increasingly using devices like Amazon's Alexa and Google Home to shop with their voices.
Google launches its voice-activated intelligent assistant in the UK.
Lulu Guiness partners with Acxiom to learn more about its customers and fans.
Essential Retail catches up with Catherine Shuttleworth, CEO & founder of Savvy Marketing, to discuss the ever-changing modern, connected customer
Sainsbury's and Lush are using Snapchat to engage with customers, as the social media app hopes to monetise its platform using location-based technology.
Dr Wendy Powell, senior member of the IEEE and reader in virtual reality at University of Portsmouth, talks us through the big retail trend at Mobile World Congress 2017.