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    YUUbag: From Dragon’s Den to a sale every 12 minutes

    YUU co-founders, Gill Hayward and Kellie Forbes, described how they sold one of their kids activity bags – YUUbag – every 12 minutes over peak 2016.

    YUUbag: From Dragon’s Den to a sale every 12 minutes

  • Inside Yoox Net-a-Porter’s London tech hub

    Inside Yoox Net-a-Porter’s London tech hub

    Essential Retail takes a tour of Yoox Net-a-Porter’s swanky new technology hub in West London, which focuses on developing artificial intelligence and mobile innovations.

    Inside Yoox Net-a-Porter’s London tech hub
  • How tea and cake drives loyalty at John Lewis

    How tea and cake drives loyalty at John Lewis

    John Lewis describes how it created a profitable loyalty scheme through treats, experiences and digital activity.

    How tea and cake drives loyalty at John Lewis
  • Fintech must innovate marketplaces, according to research

    Fintech must innovate marketplaces, according to research

    Research suggests marketplaces are struggling to grow to their full potential due to a lack of adoption of innovative payments technology.

    Fintech must innovate marketplaces, according to research
  • Yoox dabbles in augmented reality

    Yoox dabbles in augmented reality

    Yoox is offering shoppers an augmented reality app, turning products into filters which can be layered over existing images on a shopper's smartphone.

    Yoox dabbles in augmented reality
  • Interview: Co-op on store transformation

    Interview: Co-op on store transformation

    The Co-operative talks to Essential Retail to learn how the retailer is transforming its store strategy from introducing self checkout to deploying flexible scheduling solutions for store managers.

    Interview: Co-op on store transformation
  • L1 Retail buys Holland & Barrett for $1.8bn

    L1 Retail buys Holland & Barrett for $1.8bn

    New investment firm, L1 Retail, bets on health and wellness with the $1.8 billion acquisition of Holland & Barrett.

    L1 Retail buys Holland & Barrett for $1.8bn
  • Changing TV habits prove challenging for JML

    Changing TV habits prove challenging for JML

    JML describes how the trend of on-demand TV viewing is impacting the retailer’s marketing strategy.

    Changing TV habits prove challenging for JML
  • Comment: Will Amazon’s Whole Foods deal go the same way as L'Oréal and Body Shop?

    Comment: Will Amazon’s Whole Foods deal go the same way as L'Oréal and Body Shop?

    Tanusree Jain, assistant professor of ethical business at Trinity College Dublin, takes a look at the Amazon and Whole Foods deal and asks whether the organic grocer will be able to retain its ethical reputation.

    Comment: Will Amazon’s Whole Foods deal go the same way as L'Oréal and Body Shop?
  • Why chatbots fail and how retailers can make them work

    Why chatbots fail and how retailers can make them work

    Forrester research suggests marketers are struggling to deliver value through the use of chatbots, but Essential Retail finds some retailers are already benefiting from the emerging technology.

    Why chatbots fail and how retailers can make them work
  • Over 25% of shoppers open to conversational commerce, says IGD

    Over 25% of shoppers open to conversational commerce, says IGD

    Over a quarter of shoppers are showing an interest in technology using voice and conversational messaging to make their grocery shopping easier.

    Over 25% of shoppers open to conversational commerce, says IGD
  • Retailers bet on loyalty and trust, says KPMG

    Retailers bet on loyalty and trust, says KPMG

    KPMG research claims retail executives are putting customer trust and loyalty at the centre of their strategic decisions.

    Retailers bet on loyalty and trust, says KPMG

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  1. Why chatbots fail and how retailers can make them workWhy chatbots fail and how retailers can make them work
  2. Interview: Co-op on store transformationInterview: Co-op on store transformation
  3. Over 25% of shoppers open to conversational commerce, says IGDOver 25% of shoppers open to conversational commerce, says IGD
  4. Fintech must innovate marketplaces, according to researchFintech must innovate marketplaces, according to research
  5. Yoox dabbles in augmented realityYoox dabbles in augmented reality
RBTE 2017: MariElla Labels and SmartPixels win Innovation Award

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RBTE 2017: MariElla Labels and SmartPixels win Innovation Award
RBTE 2017: MariElla Labels and SmartPixels win Innovation Award