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  • QVC UK implements new warehouse delivery solution

    QVC UK implements new warehouse delivery solution

    QVC UK is working with Conveyor Networks to upgrade its warehouse operations, as it looks to improve customer service.

    QVC UK implements new warehouse delivery solution
  • EE and John Lewis support Internet of Things push

    EE and John Lewis support Internet of Things push

    Retailers EE and John Lewis are among the big businesses backing a Tech City UK initiative to help push British commerce to the forefront of the Internet of Things development.

    EE and John Lewis support Internet of Things push
  • 7-Eleven IT infrastructure deal for Wipro

    7-Eleven IT infrastructure deal for Wipro

    Convenience chain 7-Eleven Australia is working with Wipro on a "transformational" IT infrastructure project that aims to improve the retailer's business functionality.

    7-Eleven IT infrastructure deal for Wipro
  • M&S recruits PTC to aid general merchandise business

    M&S recruits PTC to aid general merchandise business

    Marks & Spencer is working with PTC Retail as it looks to improve performance in its general merchandise division.

    M&S recruits PTC to aid general merchandise business
  • Bonmarche to update EPoS as sales continue to grow

    Bonmarche to update EPoS as sales continue to grow

    Bonmarche is in the process of updating its electronic point of sale systems, allowing in-store customers to purchase any product and have it delivered to home or the shop of their choice.

    Bonmarche to update EPoS as sales continue to grow
  • 'Spend shrink' warning as eCommerce limits impulse buys

    'Spend shrink' warning as eCommerce limits impulse buys

    New research suggests that online shoppers make fewer impulse buys than in-store customers, which could hamper retailers' sales growth.

    'Spend shrink' warning as eCommerce limits impulse buys
  • Online retail fuels new version of late night shopping

    Online retail fuels new version of late night shopping

    One in three online shoppers have logged on to make a purchase between midnight and 4am, according to new research.

    Online retail fuels new version of late night shopping
  • Majestic Wine eCommerce growth slows as competition heats up

    Majestic Wine eCommerce growth slows as competition heats up

    Majestic Wine says eCommerce sales edged up 5.8% in the 12 months to 31 March 2014, but warned that new entrants in the market are increasing the competition for online sales.

    Majestic Wine eCommerce growth slows as competition heats up
  • Comment: Scan & take - the next disruptive retail innovation?

    Comment: Scan & take - the next disruptive retail innovation?

    Is 'scan & take' the next click & collect? Customer Experience Foundation founder Morris Pentel investigates the future of in-store customer service and what it means for queuing.

    Comment: Scan & take - the next disruptive retail innovation?
  • Big interview: American Golf head of marketing Daniel Gathercole

    Big interview: American Golf head of marketing Daniel Gathercole

    With golf's second major championship, the US Open, now in full swing, Essential Retail caught up with the head of marketing at equipment retailer American Golf to talk sales trends and eCommerce strategy.

    Big interview: American Golf head of marketing Daniel Gathercole
  • PayPal launches tool to help retailers understand local shopping customs

    PayPal launches tool to help retailers understand local shopping customs

    PayPal has launched PassPort, a new website designed to educate small businesses about sales patterns around the world, which it says will help them sell on an international scale.

    PayPal launches tool to help retailers understand local shopping customs
  • Pets at Home planning new mobile and fulfilment options

    Pets at Home planning new mobile and fulfilment options

    Pets at Home CEO Nick Wood has provided an update on the retailer's omnichannel strategy, which includes plans for mobile-optimised websites and a new 'deliver to store' option for online shoppers.

    Pets at Home planning new mobile and fulfilment options

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Comment: Why openness must be the heart of the digital economy

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Comment: Why openness must be the heart of the digital economy
Comment: Why openness must be the heart of the digital economy