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  • Comment: Consequences of a data breach on retailers

    Comment: Consequences of a data breach on retailers

    With some high-profile retail data breaches coming to light recently, Alvarez & Marsal's Ian Woosey and Sandeep Kumar assess the direct and indirect costs of a data breach to a retailer.

    Comment: Consequences of a data breach on retailers
  • UK online retail market in strong start to 2014

    UK online retail market in strong start to 2014

    Online retail sales in January were reportedly up 18% year on year, with average customer spend continuing to grow.

    UK online retail market in strong start to 2014
  • BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole

    Ivar Campbell Cole, operations and project manager at Thomas Sabo, on the importance of using in-store analytics to improve customer service.

    BIG INTERVIEW: Thomas Sabo's Ivar Campbell Cole
  • Gap continues marketing push through social channels

    Gap continues marketing push through social channels

    US fashion retailer Gap continues to put significant focus on social media with its new spring marketing campaign.

    Gap continues marketing push through social channels
  • Comment: End the payment war, serve the customer

    Comment: End the payment war, serve the customer

    US retail consultant Richard Mader on the steps that must be taken to end the war between retailers and card brands in the US.

    Comment: End the payment war, serve the customer
  • How is technology improving the customer experience?

    How is technology improving the customer experience?

    With recent research showing that UK customer satisfaction with businesses has fallen, the Innovation Theatre at RBTE 2014 will showcase solutions that are transforming the customer experience for the better.

    How is technology improving the customer experience?
  • BRC calls for more collaboration to combat cybercrime

    BRC calls for more collaboration to combat cybercrime

    Authorities, trade bodies and individual retailers must work ever more closely together to effectively combat the emerging threat of cybercrime, says the British Retail Consortium.

    BRC calls for more collaboration to combat cybercrime
  • Retail industry leaders to play starring role at RBTE

    Retail industry leaders to play starring role at RBTE

    Retail industry leaders Steven Esom, Andrew Harrison, Stephen Robertson, David Wild and Peter Williams to participate in Keynote Power Panel Debate at RBTE 2014.

    Retail industry leaders to play starring role at RBTE
  • RBTE 2014 EXHIBITOR SPOTLIGHT: Hoeft & Wessel

    RBTE 2014 EXHIBITOR SPOTLIGHT: Hoeft & Wessel

    In the build-up to RBTE 2014, Essential Retail will be shining the spotlight on some of its exhibitors. Today, we hear from Hoeft & Wessel.

    RBTE 2014 EXHIBITOR SPOTLIGHT: Hoeft & Wessel
  • RBTE 2014: VeriFone back with a bang!

    RBTE 2014: VeriFone back with a bang!

    VeriFone has been at every RBTE since its launch! Robert McLaughlin, GM for VeriFone UK & Ireland, tells us why it is such an unmissable event for the company.

    RBTE 2014: VeriFone back with a bang!
  • Rakuten unveils new Institute of Technology to fuel eCommerce growth

    Rakuten unveils new Institute of Technology to fuel eCommerce growth

    Rakuten shows commitment to eCommerce research and development in Europe with opening of the Rakuten Institute of Technology in Paris.

    Rakuten unveils new Institute of Technology to fuel eCommerce growth
  • RFID technology in retail - reducing out-of-stocks

    RFID technology in retail - reducing out-of-stocks

    In the fourth part of a five-part series on RFID, we get the lowdown on the technology's importance to retail from Scott Barlow, service delivery manager at Nordic+.

    RFID technology in retail - reducing out-of-stocks

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  4. Quarter of consumers planning Christmas Day online shopQuarter of consumers planning Christmas Day online shop
  5. Payment Systems Regulator monitoring LINK ATM proposalsPayment Systems Regulator monitoring LINK ATM proposals
Start-up Q&A: Iseult Ward, CEO and founder of FoodCloud

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Start-up Q&A: Iseult Ward, CEO and founder of FoodCloud
Start-up Q&A: Iseult Ward, CEO and founder of FoodCloud