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  • Is 21st century online shopping held back by Victorian technology?

    Is 21st century online shopping held back by Victorian technology?

    Mike McMaster, head of client services at tech solutions provider Rapide, comments on some of the technical constraints holding back the UK’s forward-thinking retailers.

    Is 21st century online shopping held back by Victorian technology?
  • ECB says card fraud in decline

    ECB says card fraud in decline

    The European Central Bank has published some encouraging statistics on the decline of card fraud.

    ECB says card fraud in decline
  • Fighting cart abandonment

    Fighting cart abandonment

    Guy Mucklow, CEO of web services and solutions firm Postcode Anywhere, offers advice on avoiding eCommerce cart abandonment.

    Fighting cart abandonment
  • In-store shopping goes digital

    In-store shopping goes digital

    Lisa Fretwell, senior director of retail & consumer products at Cisco, looks at how growing customer expectations have left retailers rethinking the ways in which customers engage with their brand.

    In-store shopping goes digital
  • Digital as the fulcrum point

    Digital as the fulcrum point

    Retailers now need to consider technology at every decision point. Technology Innovation strategist Heath Cormack, who has worked in technology roles at a number of the UK’s leading retailers, offers some thoughts on how the emergence of digital in recent years has empowered customers.

    Digital as the fulcrum point
  • Great Expectations

    Great Expectations

    John Bailey, vice president EMEA at JDA, addresses the issues surrounding the modern retail supply chain.

    Great Expectations
  • Step by step approach to omni-channel

    Step by step approach to omni-channel

    Eurostop will be exhibiting at RBTE 2014. Phillip Moylan, sales & marketing manager at Eurostop, offers his thoughts on implementing omni-channel retail, and how it can bring in new business.

    Step by step approach to omni-channel
  • Call for entries: The Card & Payments Awards 2014

    Call for entries: The Card & Payments Awards 2014

    Are you looking to get involved in The Card & Payments Awards 2014?

    Call for entries: The Card & Payments Awards 2014
  • New data sources to help retailers stock for “forgotten fifth” of shoppers

    New data sources to help retailers stock for “forgotten fifth” of shoppers

    Emerging ‘big data’ can tell retailers what they could sell on- and off-line by stocking the right sizes, in the right places, at the right time.

    New data sources to help retailers stock for “forgotten fifth” of shoppers
  • The retail technology revolution: it's just the beginning

    The retail technology revolution: it's just the beginning

    The last decade has seen a technological revolution in the retail sector. Ajay Joshi, head of media at customer journey specialist Tensator, asks are retailers actually reaching their full potential?

    The retail technology revolution: it's just the beginning
  • Coupon surge: 90% of consumers use coupons, saving £2.3bn a year

    Coupon surge: 90% of consumers use coupons, saving £2.3bn a year

    The growing consumer appetite for redeeming money-off coupons has increased dramatically with a vast 90% of UK consumers stating that they use coupons. As a result, by using coupons, shoppers save on average £5.70 each per month, amounting to a massive total of £2.3 billion a year.

    Coupon surge: 90% of consumers use coupons, saving £2.3bn a year
  • Showrooming – a growing trend

    Showrooming – a growing trend

    With showrooming growing as a retail trend, Darren Jackson, retail solutions director at APS Group, discusses how retailers are responding and what’s next for marketers looking to retain customer interest.

    Showrooming – a growing trend

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Over 25% of shoppers open to conversational commerce, says IGD

News

Over 25% of shoppers open to conversational commerce, says IGD
Over 25% of shoppers open to conversational commerce, says IGD