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  • Cook Well: Why Waitrose launched a subscription food service

    Cook Well: Why Waitrose launched a subscription food service

    Waitrose describes how its new Cook Well subscription food service emotionally engages customers with the Waitrose brand.

    Cook Well: Why Waitrose launched a subscription food service
  • Interview: Cote’s tech integration paves way for new loyalty play

    Interview: Cote’s tech integration paves way for new loyalty play

    Essential Retail speaks to Cote Restaurants’ chief financial officer, Strahan Wilson, to discuss the company’s new technology investment that will support a unique system for rewarding customer loyalty.

    Interview: Cote’s tech integration paves way for new loyalty play
  • Comment: Protecting an ‘aura of luxury’

    Comment: Protecting an ‘aura of luxury’

    Alan Hunt, senior associate, and Alicia Mietus, trainee solicitor, at law firm Lewis Silkin, take a look at a CJEU ruling impacting manufacturers that could restrict the sales of products through third-party websites, like Amazon and eBay.

    Comment: Protecting an ‘aura of luxury’
  • Comment: From instore to the DC – RFID is on the up

    Comment: From instore to the DC – RFID is on the up

    RFID has overcome the early hype to deliver real benefits for fashion retail. While many retailers are still evaluating their business cases and considering the cost of implementation the early adopters of the technology are considering their secondary use cases to look to the DC. Jacky Broomhead, market development manager at GS1 UK investigates.

    Comment: From instore to the DC – RFID is on the up
  • Office Depot goes into the cloud with Infor

    Office Depot goes into the cloud with Infor

    Office Depot is improving its supply chain systems to become more agile.

    Office Depot goes into the cloud with Infor
  • Comment: How identity data is turning toxic for big companies

    Comment: How identity data is turning toxic for big companies

    Bhargav Mitra, senior engineer, and Robert McCausland, R&D programme manager, at Queen’s University Belfast, examine the pressure of keeping customer data safe is causing headaches for businesses.

    Comment: How identity data is turning toxic for big companies
  • Buy It Direct: Five reasons to be cheerful about 2017

    Buy It Direct: Five reasons to be cheerful about 2017

    Essential Retail discusses Black Friday and tapping into agile retail to take on larger brands with Mark Kelly, marketing manager at Buyitdirect.co.uk

    Buy It Direct: Five reasons to be cheerful about 2017
  • Forget the yummy mummies, Waitrose targets the coupon queens

    Forget the yummy mummies, Waitrose targets the coupon queens

    High-end supermarket uses POS till receipt tech to personalise in-store shopping.

    Forget the yummy mummies, Waitrose targets the coupon queens
  • Dr Martens embarks on IT-led transformation programme

    Dr Martens embarks on IT-led transformation programme

    Dr Martens is undertaking a three-year IT-enabled business transformation programme, working alongside Hitachi Solutions Europe

    Dr Martens embarks on IT-led transformation programme
  • Superdrug owner AS Watson launches ground-breaking tech programme

    Superdrug owner AS Watson launches ground-breaking tech programme

    Superdrug parent AS Watson announces new technology programme in an attempt to accelerate the group’s digital transformation and change the way its retailers work with tech suppliers.

    Superdrug owner AS Watson launches ground-breaking tech programme
  • Comment: Are we seeing the revival of the physical store?

    Comment: Are we seeing the revival of the physical store?

    Kees Jacobs, consumer goods & retail lead, insights & data global practice at Capgemini takes a look at the top retail trends of 2018, including the future of the physical store.

    Comment: Are we seeing the revival of the physical store?
  • Dunnhumby launches online reality show in US

    Dunnhumby launches online reality show in US

    Data science company Dunnhumby has launched an online reality show in the US, focusing on innovation in the food industry.

    Dunnhumby launches online reality show in US

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NRF 2018: Instagram users want to engage with retailers

eCommerce

NRF 2018: Instagram users want to engage with retailers
NRF 2018: Instagram users want to engage with retailers