Essential Retail's expert panel of commentators includes David Baker, The UK Cards Association; Mark McMurtrie, independent payments expert at Payments Consultancy; James Hammersley, founder of Good Growth; Tim Denison, Ipos Retail Peformance; directors from Alvarez & Marsal; Brendan Doyle, CMS Payments Intelligence; Paul Martin, KPMG Boxwood Insights; Toby Paxton, Deloitte; the Kurt Salmon retail team; consultants from Javelin Group; members of GSMA; and representatives from GS1 UK.
George Jijiashvili, wearables and VR analyst at CCS Insight, takes a look at how retail could use augment reality (AR) glasses to aid in logistics operations.
Brian Kilcourse, managing partner at RSR Research, describes why retailers across the globe should be looking at London for retail innovation.
Christopher Markou, PhD candidate, faculty of law at University of Cambridge, takes a look at how the law needs to be ready for a potential robot crimewave.
Sir Keith Mills, founder of Air Miles and Nectar, takes a look at how new companies, tools and trends are transforming retail loyalty as we know it
Richard Farmer, research associate of film studies and cultural history at University of East Anglia, takes deep-dive look at the new £1 coin.
Steve Richards, retail engagement manager for GS1 UK, looks at the retail supply chain and asks if the UK grocery sector is wasting money due to inefficiencies that can easily be fixed? – if everyone works together.
Digital expert, Steven van Belleghem, looks at how artificial intelligence is set to change the customer service model.
Following the publication of Mark Zuckerberg's manifesto for the future, as last month, John Jewell, director of undergraduate studies, school of journalism, media and cultural studies, Cardiff University, looks at the future through the eyes of Facebook.
Emma Williams, research fellow at University of Bath, and Debi Ashenden, professor of cyber security at University of Portsmouth, take a look at how organisations can avoid falling victim to phishing scams.
James Pepper, technical services director, at Vista Retail Support, suggests ways retailers can compete with the behemoth that is Amazon.
Trevor Stunden, eCommerce strategy manager at ZX Ventures, analyses the need for retailers to improve their last-mile fulfilment options.