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  • Features

    GDPR: The threats and opportunities for retailers

    GDPR is designed to give EU citizens greater control over their data. But with the compliance deadline around 300 days away, how do retailers need to prepare for this new set of regulations?

    GDPR: The threats and opportunities for retailers

  • Big Interview: Ocado CTO on digital skills

    Big Interview: Ocado CTO on digital skills

    Essential Retail speaks with Ocado's CTO, Paul Clarke, to hear his thoughts on the digital skills shortage facing the UK retail and technology industry.

    Big Interview: Ocado CTO on digital skills
  • IMRG explains... lifetime customer value

    IMRG explains... lifetime customer value

    IMRG's editor, Andy Mulcahy, explains the concept of lifetime customer value in this short video.

    IMRG explains... lifetime customer value
  • Big Interview: EE on the importance of the physical store

    Big Interview: EE on the importance of the physical store

    As EE announces its 100-store partnership with Sainsbury’s Argos, the mobile retailer tells Essential Retail why the store isn’t dead, it is just evolving.

    Big Interview: EE on the importance of the physical store
  • How Stylist is using content to sell beauty online

    How Stylist is using content to sell beauty online

    Winners of the Stylist magazine beauty awards are being showcased online with a direct link for readers to purchase.

    How Stylist is using content to sell beauty online
  • Inside Yoox Net-a-Porter’s London tech hub

    Inside Yoox Net-a-Porter’s London tech hub

    Essential Retail takes a tour of Yoox Net-a-Porter’s swanky new technology hub in West London, which focuses on developing artificial intelligence and mobile innovations.

    Inside Yoox Net-a-Porter’s London tech hub
  • Interview: Co-op on store transformation

    Interview: Co-op on store transformation

    The Co-operative talks to Essential Retail to learn how the retailer is transforming its store strategy from introducing self checkout to deploying flexible scheduling solutions for store managers.

    Interview: Co-op on store transformation
  • Why chatbots fail and how retailers can make them work

    Why chatbots fail and how retailers can make them work

    Forrester research suggests marketers are struggling to deliver value through the use of chatbots, but Essential Retail finds some retailers are already benefiting from the emerging technology.

    Why chatbots fail and how retailers can make them work
  • Big Interview: Liberty on growing eCommerce

    Big Interview: Liberty on growing eCommerce

    Essential Retail chats to Liberty’s new director of eCommerce, Eric Fergusson, to learn how this heritage retailer is stretching the walls of its famous London department store using eCommerce.

    Big Interview: Liberty on growing eCommerce
  • Quids in or taking a pounding? Retail adapts to new £1 coin

    Quids in or taking a pounding? Retail adapts to new £1 coin

    The new £1 coin’s introduction highlights yet another reason why retailers must be so adaptable in today’s market.

    Quids in or taking a pounding? Retail adapts to new £1 coin
  • RBTE 2017 interview: Links of London on digital strategy

    RBTE 2017 interview: Links of London on digital strategy

    Essential Retail talks with Links of London boss Martin Byrne about the jeweller’s first steps towards a digital strategy.

    RBTE 2017 interview: Links of London on digital strategy
  • How Swarovski keeps up with digital innovation

    How Swarovski keeps up with digital innovation

    Swarovski's retail innovation team keeps up with new technology developments with the fail-fast prototypes it deploys across the business.

    How Swarovski keeps up with digital innovation

Top 3 Viewed


  1. Big Interview: Ocado CTO on digital skillsBig Interview: Ocado CTO on digital skills
  2. GDPR: The threats and opportunities for retailersGDPR: The threats and opportunities for retailers
  3. IMRG explains... lifetime customer valueIMRG explains... lifetime customer value
RBTE 2017: Why John Lewis introduced mobile devices for store staff

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RBTE 2017: Why John Lewis introduced mobile devices for store staff
RBTE 2017: Why John Lewis introduced mobile devices for store staff