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  • Understanding customer behaviour vital to retailers' success

    Understanding customer behaviour vital to retailers' success

    In today's retail environment, it is crucial that a retailer understands how the customer is behaving and why, says ShopperTrak's Bill McCarthy.

    Understanding customer behaviour vital to retailers' success
  • Retailers focused on queue reduction

    Retailers focused on queue reduction

    Retailers are continuing to seek new ways of reducing long queues and freeing up space at the point of sale, says Henrik Hallas, country manager UK & Nordic for Seiko Instruments' Thermal Printer.

    Retailers focused on queue reduction
  • Customer satisfaction back in the limelight

    Customer satisfaction back in the limelight

    Retailers from around the world are placing customer satisfaction at the top of their agendas again, says Todd Theisen, executive vice president, sales & business development at HappyOrNot Americas.

    Customer satisfaction back in the limelight
  • Comment: Digitalising the store helps retailers connect the dots

    Comment: Digitalising the store helps retailers connect the dots

    Martijn Bakker, sales and marketing director at Limited Space Solutions, reflects on RBTE 2014 as a first time visitor to the show. He also argues that in-store digital screens have a bright future in retail.

    Comment: Digitalising the store helps retailers connect the dots
  • RBTE 2014: Innovation Theatre Review - part 2

    RBTE 2014: Innovation Theatre Review - part 2

    The technologies shaping the future of retail were showcased at the Retail Innovation Theatre at this year's RBTE. Matt James, COO at Eccomplished, assesses day two of the event.

    RBTE 2014: Innovation Theatre Review - part 2
  • RBTE 2014: Innovation Theatre Review

    RBTE 2014: Innovation Theatre Review

    Innovation in retail was a key theme at this year's RBTE. Matt James, COO at Eccomplished, provides the lowdown on all the content generated from the show's Retail Innovation Theatre.

    RBTE 2014: Innovation Theatre Review
  • The Essential Retail Innovation blog

    The Essential Retail Innovation blog

    New-look stores, exciting new technology, trends and predictions in the global retail industry - all found on the Essential Retail Innovation Blog.

    The Essential Retail Innovation blog
  • RBTE visitor numbers up 20% in 2014

    RBTE visitor numbers up 20% in 2014

    Appearances from senior retail execs, including Nick Wheeler, Steven Esom, Andrew Harrison, David Wild and Peter Williams, prove to be key highlights of RBTE 2014.

    RBTE visitor numbers up 20% in 2014
  • RBTE 2014: EE aims to boost retailers' in-store mobile communication

    RBTE 2014: EE aims to boost retailers' in-store mobile communication

    Digital communications company EE has launched Connected Retail, as it aims to improve retailers' in-store mobile communication with their customers.

    RBTE 2014: EE aims to boost retailers' in-store mobile communication
  • RBTE 2014: Retailers set to take mobile payments plunge

    RBTE 2014: Retailers set to take mobile payments plunge

    Retailers are pondering the question "Why mobile payments?", but the real question perhaps is "Why NOT mobile payments?".

    RBTE 2014: Retailers set to take mobile payments plunge
  • RBTE 2014: Wyre Council hits jackpot to connect local towns

    RBTE 2014: Wyre Council hits jackpot to connect local towns

    Wyre Council has won £191,000 worth of business support to help boost its local towns and better connect communities.

    RBTE 2014: Wyre Council hits jackpot to connect local towns
  • RBTE 2014: What is omnichannel retail and who's best at it?

    RBTE 2014: What is omnichannel retail and who's best at it?

    Topshop, John Lewis and House of Fraser have this week been highly commended for their omnichannel retailing efforts – but what exactly does the term mean and what constitutes good practice?

    RBTE 2014: What is omnichannel retail and who's best at it?

Top 5 Viewed


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  2. Q&A with CMO of Navabi, Daniel BarkerQ&A with CMO of Navabi, Daniel Barker
  3. Amazon launches Instant PickupAmazon launches Instant Pickup
  4. 5 ways retailers should respond to online reviews5 ways retailers should respond to online reviews
  5. Comment: Is the high street really expected to fail in a digital-first world?Comment: Is the high street really expected to fail in a digital-first world?
VIDEO: What our visitors thought of RBTE 2017

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VIDEO: What our visitors thought of RBTE 2017
VIDEO: What our visitors thought of RBTE 2017