In this week’s episode of the Retail Ramble, editor, Ben Sillitoe, and digital features editor, Caroline Baldwin, sit down with Anusha Couttigane and Tiffany Hogan, both senior analysts at Kantar Retail, to discuss technology developments in the world of fashion and jewellery. We cover all technology bases from 3D printing in fashion to using chat bots to engage with customers on social media.