Tesco's Matt Davies' email etiquette, Sainsbury's Mike Coupe says speed and convenience is next utility in retailing, and Co-op's Michael Fletcher on why his company can benefit from eCommerce despite not being in it. Snippets from IGD's Big Debate.
Paul Anastasiou is leading the drive to grow Asda's ToYou third-party collect and returns service. He tells Essential Retail the programme is gaining momentum and picking up partner brands, supported by a sophisticated tech toolkit.
In his third article on future technology trends in the retail supply chain, Tim Waters, a managing director at Alvarez & Marsal, analyses why RFID in retail is gaining momentum.
As Cath Kidston continues its international growth story with Latin America the next market on the horizon, the brand invests in Infor's cloud-based platform to run its core systems.
Yoox Net-a-Porter is to open a technology hub at White City Place in west London, as it looks to bring together its UK tech teams in one location.
Essential Retail's digital features editor, Caroline Baldwin, tests out Thomas Cook's pre-flight duty free delivery service.
Essential Retail takes a tour of the UK warehouse powering Dixons Carphone, learning how the retailer is preparing for peak trading.
Ioannis Glinavos, senior lecturer in law at the University of Westminster, takes a look at the impact on consumer goods following the decline in the value of the pound since the referendum.
This week saw N Brown emphasise its digital-first retailing philosophy as well as report the progress it has made on its tech transformation journey, but half-year profit fell.
Antonios Tsourdos, professor of autonomous systems and control engineering at Cranfield University, describes how drones will change the future of inner city logistics.
The UK Warehousing Association is developing a technology advisory board for its industry, with the initiative set to be led by retail solutions business, Maginus.
Ocado CTO Paul Clarke says the online grocer annoys software companies regularly by only working with a select group of suppliers. He also details some of the latest in-house robotics and predictive analytics development.