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  • RBTE 2017 Exhibitor Spotlight - Relex Solutions

    RBTE 2017 Exhibitor Spotlight - Relex Solutions

    In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Mikko Kärkkäinen, group CEO at Relex Solutions, who is expecting to have some great retail conversations at the event.

    RBTE 2017 Exhibitor Spotlight - Relex Solutions
  • More tech change at Asos but working conditions under scrutiny

    More tech change at Asos but working conditions under scrutiny

    Asos has refined its checkout process with the addition of a new address validation tool, but the new investment comes as the online fashion house's employee conditions are coming under increasing scrutiny.

    More tech change at Asos but working conditions under scrutiny
  • RBTE 2017 Exhibitor Spotlight - JDA

    RBTE 2017 Exhibitor Spotlight - JDA

    In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Jason Shorrock, the Fitbit-loving, Americano-drinking VP of retail strategy EMEA at JDA.

    RBTE 2017 Exhibitor Spotlight - JDA
  • Ocado CTO: IoT revolution to dwarf mobile's impact on business

    Ocado CTO: IoT revolution to dwarf mobile's impact on business

    Ocado CTO Paul Clarke says companies are asleep to the potential impact the Internet of Things revolution will have on their organisations. Its impact will dwarf the effect mobile tech had on business, he argues.

    Ocado CTO: IoT revolution to dwarf mobile's impact on business
  • RBTE 2017: What's on retailers' minds?

    RBTE 2017: What's on retailers' minds?

    Most of what a retailer does should be centred around the customer and it no longer takes very long for a business's proposition and technology set to become outdated. Thoughts and observations from the RBTE 2017 retailer steering committee.

    RBTE 2017: What's on retailers' minds?
  • Adidas invests in automation at new eCommerce DC

    Adidas invests in automation at new eCommerce DC

    Adidas has chosen Knapp to provide the technology for its new Campus North eCommerce distribution centre in Germany, as the wider retail industry continues its warehouse automation journey.

    Adidas invests in automation at new eCommerce DC
  • Webinar: National Living Wage provides retailers with food for thought

    Webinar: National Living Wage provides retailers with food for thought

    Listen to the discussion as Essential Retail editor Ben Sillitoe moderates a webinar on retail and the National Living Wage, featuring Majestic Wine, the British Retail Consortium and JDA Software.

    Webinar: National Living Wage provides retailers with food for thought
  • Interview: How AO.com uses tech to improve CX

    Interview: How AO.com uses tech to improve CX

    AO.com director of customer experience, David Atherton, reflects on the retailer's use of technology in the contact centre and how automation is set to transform the customer experience.

    Interview: How AO.com uses tech to improve CX
  • Survey: Same-day delivery drives more sales

    Survey: Same-day delivery drives more sales

    Nearly three-quarters of consumers said they would shop more with their favourite retailer if it offered same-day delivery, with research suggesting they would spend an average of £168 extra each year.

    Survey: Same-day delivery drives more sales
  • Retail Ramble podcast: Last-mile fulfilment

    Retail Ramble podcast: Last-mile fulfilment

    Essential Retail discusses Mercedes-Benz Vans partnering with a robotics start-up to solve the last-mile fulfilment crisis.

    Retail Ramble podcast: Last-mile fulfilment
  • Comment: Robotics in the warehouse and keeping cynicism at bay

    Comment: Robotics in the warehouse and keeping cynicism at bay

    In his second article on future technology trends in the retail supply chain, Tim Waters, a managing director at Alvarez & Marsal, explains how he has turned from a robotics cynic into a robotics advocate.

    Comment: Robotics in the warehouse and keeping cynicism at bay
  • Comment: Fulfilling the Christmas promise

    Comment: Fulfilling the Christmas promise

    Jacky Broomhead, engagement manager for apparel at supply chain standards organisation GS1 UK, looks ahead to see what's on the horizon for the fast-approaching peak Christmas retail season.

    Comment: Fulfilling the Christmas promise

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NRF 2017: Tech focus can help us recruit top talent - Macy's CEO

eCommerce

NRF 2017: Tech focus can help us recruit top talent - Macy's CEO
NRF 2017: Tech focus can help us recruit top talent - Macy's CEO