Ocado CTO Paul Clarke says the online grocer annoys software companies regularly by only working with a select group of suppliers. He also details some of the latest in-house robotics and predictive analytics development.
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Mikko Kärkkäinen, group CEO at Relex Solutions, who is expecting to have some great retail conversations at the event.
Asos has refined its checkout process with the addition of a new address validation tool, but the new investment comes as the online fashion house's employee conditions are coming under increasing scrutiny.
In the build-up to RBTE 2017, we will be shining the spotlight on some of its exhibitors and the personalities behind them. Today, we hear from Jason Shorrock, the Fitbit-loving, Americano-drinking VP of retail strategy EMEA at JDA.
Ocado CTO Paul Clarke says companies are asleep to the potential impact the Internet of Things revolution will have on their organisations. Its impact will dwarf the effect mobile tech had on business, he argues.
Most of what a retailer does should be centred around the customer and it no longer takes very long for a business's proposition and technology set to become outdated. Thoughts and observations from the RBTE 2017 retailer steering committee.
Adidas has chosen Knapp to provide the technology for its new Campus North eCommerce distribution centre in Germany, as the wider retail industry continues its warehouse automation journey.
Listen to the discussion as Essential Retail editor Ben Sillitoe moderates a webinar on retail and the National Living Wage, featuring Majestic Wine, the British Retail Consortium and JDA Software.
AO.com director of customer experience, David Atherton, reflects on the retailer's use of technology in the contact centre and how automation is set to transform the customer experience.
Nearly three-quarters of consumers said they would shop more with their favourite retailer if it offered same-day delivery, with research suggesting they would spend an average of £168 extra each year.
Essential Retail discusses Mercedes-Benz Vans partnering with a robotics start-up to solve the last-mile fulfilment crisis.
In his second article on future technology trends in the retail supply chain, Tim Waters, a managing director at Alvarez & Marsal, explains how he has turned from a robotics cynic into a robotics advocate.