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Essential Retail speaks to IBM's head of Watson, Internet of Things, commerce and education, Harriet Green. The former Thomas Cook CEO explains how artificial intelligence is revolutionising customer experience.
GS1 UK is helping facilitate data standards collaboration between grocery retailers and their suppliers. CEO Gary Lynch says it could be a real winner in terms of cutting cost to serve as the sector becomes increasingly competitive.
Essential Retail catches up with Hitachi Solutions' Chris Huntingford to talk about the retail customer journey.
Essential Retail visits Microsoft's HQ to try out its new HoloLens mixed reality headset.
Consumers' growing familiarity with NFC technology is opening up multiple opportunities for retailers to better engage with their customers. Tag Retail's Kevin Kane discusses the current landscape in this sponsored article.
Big brands are teaming up with the major card companies to make wearable payment technology a reality. Barclaycard's Tami Hargreaves assesses invisible payments, disruption and all the latest trends.
A number of UK retailers have already referenced the potential impact of their country voting to leave the European Union. The referendum result is expected to continue to play a key role in business discussions in the coming months.
Dell UK's general manager for global sales, EJ Cay, on innovation, partnerships and what's on the retail CIO agenda.
Neil Ashworth, CEO of CollectPlus, talks to Essential Retail about how shopping centres could become the delivery hubs of the future.
In the week Morrisons and Amazon announced an eye-opening grocery partnership, Mark Denton, head of retail products & propositions at BT Expedite, says it could be the start of multiple collaborations of this type.
Barclaycard's Director of Innovation and Strategic Initiatives, James McDonald, on new trends at the point of sale and the payment industry's responsibility to help retailers create a better customer experience.